Again I have to mention that when people is complaining on the retail standards here...I must say customer 5UCK5 even more!
Maybe I should share some 'nice' experience of thick skin people from time to time whenever I have any incident so that, well, do reflect.
Today I came across this weirdo customer. I was clearing some stuff up in the store and was called to the sales floor with indications that a customer wishes to provide feedback. The moment I approached him, he starts his not so productive feedback. He started saying that our items are locked up and that it should not, so that customers can have a good look at the item without asking for assistance. He also mentioned that we even locked up some of the items that is only worth about $12 (please note that item is right beside the entrance and is a blind spot). He made alot of fuss over it and mention that he will go to another company where they do not lock theirs (note that company usually have no crowd). While he is making such 'wonderful feedback', I do wonder whether he is someone who thinks logically...our shop never has a moment with NO customer and about 75% of the time, all staff will be engaged with some customers. No boss likes shopliftings, furthermore I am just an employee, does it help? Not to mentioned, personally, I have been threatened by shoplifters when they were arrested and also known of a few cases where the shoplifter actually fight back and injured the staff. Wasn't it necessary to prevent it in the first place? I wonder how would his young son think when his dad is making such a big fuss at the store. Just another bad example to his son. It is as if you are telling the car salesman to leave the car keys in the car so that the customer can 'test drive' ANYTIME to anywhere...I am glad he does not work with the police, if not he will encourage everyone to leave their doors unlocked.
When we are already going to close our store...this family came up to me and asked for job vacancies for her daughter. Firstly we are closing and we are preparing for a VIP visit the following day. Second, they asked in a way that we owe them. They started asking about work hours, repeatedly, till the son have to repeat for them. Then they ask for pay. Finally they ask for part-time position which I told them its filled and we need only full timers. It was then I passed the job over to my other colleague asking him to pass them the form. Right there, the parents tell their daughter if you don't like can just don't come to work lor. WTF????? In the end, they left after second thoughts.... WHAT KIND OF PARENTS? This is not the first time I see parents asking for job for their children. Yet, as adults they do not have a basic courtesy to ask nicely but instead ask in a interrogating tone...
=X
Finally, this much talked about player is released here locally. However, as for now, not many stores are carrying the stocks. Some retailers are even puzzled and irritated by my queries over a player that they aren't aware of. 
